Order & Payment


How to make payment for my order?

 

  • Manual Bank Transfer

 

You may directly pay us via manual bank transfer to the following account.

 

JJ FURNITURE TRADING

PUBLIC BANK

3211520635

 

Once the payment is done, please email us the payment advice to sales@jjfurniture.com.my or WhatsApp our customer service team with the following details.

 

Order ID:

Name:

H/P:

 

Please make the payment within 3 working days. Your order will not be processed until we receive your payment. Your order will be automatically cancelled if you failed to do so.

 

  • iPay88 Payment Gateway (COMING SOON!)

 

 

How do I know if my order is confirmed?

 

You will be notified and receive the confirmation email within 24 hours upon completion of your payment for your order.

 

 

What can I do if I want to make bulk-purchasing?

 

The minimum bulk-purchasing unit is 6 units for a product. Please email to sales@jjfurniture.com.my or WhatsApp our customer service team with the following details.

 

  • Name:
  • H/P:
  • Address:
  • Product Link:
  • Quantity:

 

We will send a FREE quotation to you within 24 hours.

 

 

What can I do if I required more information about the product?

 

Please email to support@jjfurniture.com.my or WhatsApp our customer service team with the product link.

 

 

What can I do if I want to visit your warehouse for product viewing?

 

Please make an appointment with our customer service team through WhatsApp and we will get the item ready for your viewing.

 

 

Can I cancel an existing order that has been confirmed?

 

Once your order is CONFIRMED, you are NOT ABLE to cancel the order as it is processed from our warehouse.