FAQ

How to change my account personal information and shipping address?

  1. Log-in your account
  2. Click on “Account Maintenance
  3. Edit your account information and Shipping address here.


I forgot my Password for my account. What should I do to retrieve it?

  1. Click on “Lost Password?” and fill your email that used to register the account in the box.
  2. Click Submit.
  3. A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.


Can I cancel an existing order that has been made?

Once your order is confirmed, you are NOT ABLE to cancel the order.

 

For more information about order and payment, please visit here.

 

How long does the delivery usually take after order confirmed?
Selangor & Kuala Lumpur: within 7 working days

Seremban & Nilai: within 10 working days

 

For more information about delivery and assembly, please visit here.

 

If you are unable to find the solution here, please do not hesitate to contact us